Patrick

  • Total activity 19
  • Last activity
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Activity overview

Latest activity by Patrick
  • Patrick created an article,

    How do I submit a media request?

    For the latest from Dutch Bros, visit News & Events.

  • Patrick created an article,

    How do I apply for a job at Dutch Bros HQ?

    You can find job openings at HQ here!

  • Patrick created an article,

    Can I purchase Rebels and/or Cold Brew and have it shipped?

    We are unable to ship our Rebel or Cold Brew cans, but our shops are sometimes able to accommodate bulk purchases of these items. We encourage you to check directly with your local shop to see what...

  • Patrick created an article,

    How do I publish my content in other languages?

    If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...

  • Patrick created an article,

    How can agents leverage knowledge to help customers?

    You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...

  • Patrick created a post,

    What is the community?

    The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...

  • Patrick created a post,

    How do I get around the community?

    You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.

  • Patrick created a post,

    I'd like a way for users to submit feature requests

    You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...

  • Patrick created a post,

    Which topics should I add to my community?

    That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...

  • Patrick created a post,

    Feature a post

    Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more